Sales & Communication - Listen to Understand. Empathise to Build Trust. by Looi Qin En

Training Edge International is a leading corporate training consultancy with the goal of growing people and transforming organisations by using leading-edge knowledge to provide proven and tested solutions to improve productivity and performance. Over the past 12 years, we have empowered thousands of professionals from Asia's top companies such as Hilton, Standard Chartered, Knight Frank, Gucci, Singapore Airlines, SAP, IBM, etc. For the first-time ever, we have collected and condensed the advice from our world-leading experts on sales & communication- knowledge which corporations pay thousands of dollars for - to share with you, the professional. Presented in concise, easy-to-read articles, this book packs in actionable advice that you can immediately implement in your professional life.